FAQ’s-EN
Frequently Asked Questions
Find answers to the most common questions about our services. If you have further inquiries, feel free to contact us at 0655600691.
You can easily book a service through our website with just a few clicks. Select the desired service, choose the date and time, and confirm your booking online.
Currently, we cover several major cities in Morocco, including Casablanca, Rabat, Tangier, and others. You can check availability in your region on our website.
We offer appointments as soon as bookings are made, depending on our technicians’ availability. Once your booking is confirmed, we ensure prompt and punctual service.
You can pay online through secure methods or directly upon service completion. We accept payments via credit card or cash.
Yes, all our technicians are highly qualified and certified in their respective fields. We are committed to providing quality service with complete safety for our clients.
Absolutely! We provide a warranty for most of our services to ensure customer satisfaction. If you encounter any issues after our intervention, we will resolve them at no extra cost.
Yes, you can cancel or modify your booking up to 24 hours before the scheduled appointment without any additional fees.
Our services are available 7 days a week, from 8 AM to 8 PM. We strive to accommodate your needs by scheduling appointments at your convenience.
Yes, we provide emergency services for critical repairs such as electrical outages or gas leaks. Please contact us immediately in case of an emergency.
Of course! We offer transparent quotes online. Simply enter your information, and you’ll receive an instant estimate for the desired service.
We serve both individuals and businesses. Whether you need home repairs or office maintenance, our team is ready to assist.
We follow strict protocols to ensure the safety of our clients and technicians. Each team member is trained in safety and hygiene standards, and we ensure all equipment complies with current regulations.
Yes, if you were satisfied with a technician during a previous appointment, you can request them for future services.
We regularly offer special deals and seasonal discounts. Follow us on social media or subscribe to our newsletter to stay updated!
You can easily book online through our website or call our customer service at 0655600691 to schedule an appointment.
We provide home cleaning services, including general cleaning, deep cleaning, window cleaning, and floor maintenance.
Yes, we offer cleaning services in multiple regions across Morocco. Contact us to check availability in your city.
The price depends on the type of service and the duration of the session. Contact us for a personalized quote.
You can pay online when booking or in cash directly to the technician after the service is completed.
Yes, all our technicians are trained, experienced, and verified to ensure reliable and high-quality service.
Yes, you can select a convenient time slot when booking. We strive to adhere to your preferred schedule.
Yes, you can cancel or modify your booking up to 24 hours before the scheduled appointment without any additional charges.
Yes, we provide urgent cleaning services based on availability. Contact us to explore options in your area.
If you're not satisfied, contact us, and we will promptly address the issue to ensure a positive experience.
Yes, we provide cleaning services for offices, shops, and other types of businesses.
All our cleaning staff are trained and verified. We implement strict safety protocols to give you peace of mind.
Yes, if you have a preferred technician, you can request them for future appointments.
Yes, we regularly offer promotions and special deals. Subscribe to our newsletter to stay updated on current offers.
You can easily book your service through our online platform in just a few minutes, or call us directly at 0655600691 to schedule an appointment.
Yes, all our electricians are certified, experienced, and insured, ensuring a service that meets safety and quality standards.
We offer a full range of services, including installation, repair, inspection, and maintenance of electrical systems.
Our prices start at 300 MAD for installation, 400 MAD for repairs, and 500 MAD for electrical inspection and maintenance.
Our electricians will conduct a thorough inspection of your system to check compliance and identify any risks or issues.
Yes, we handle urgent electrical repairs. Contact us immediately for quick assistance.
Yes, all our services are guaranteed. If there’s an issue, we’ll resolve any defects related to our work promptly.
Yes, we provide free and transparent quotes before any work is carried out. Contact us to learn more.
We serve both residential and commercial clients, whether for new installations, renovations, or repairs.
Our electricians follow strict safety protocols to ensure your systems comply with regulations and are secure against fire or short-circuit risks.
Yes, if you were satisfied with one of our electricians, you can request their service for future needs.
Yes, we regularly offer promotions and special discounts. Contact us or subscribe to our newsletter to stay updated.
A professional air conditioning service ensures the installation, maintenance, and repair of your air conditioners, guaranteeing optimal energy efficiency and maximum comfort year-round. Our certified technicians use modern equipment to deliver quick and effective services.
We provide installation, regular maintenance, and repair services for all types of air conditioners. We also offer upgrades and performance checks to ensure optimal operation.
Booking is simple and fast! You can reserve your service online through our platform or by calling us at 0655600691.
Here’s an overview of our packages: Standard air conditioner installation: Starting at 500 MAD Air conditioner maintenance: Starting at 300 MAD Air conditioner repair: Starting at 400 MAD We offer transparent and competitive pricing tailored to your needs.
Yes, we offer emergency repair and installation services for air conditioners. Contact us as soon as you encounter an issue, and we’ll intervene promptly.
You can pay online during the booking process or in cash directly to the technician after the service.
Yes, our technicians are certified and trained to work on all types of air conditioners, whether residential or commercial.
Yes, you can cancel or modify your reservation up to 24 hours before the scheduled service without additional fees.
We cater to both residential and commercial clients, providing tailored solutions for home or business air conditioning needs.
A standard installation typically takes between 1 to 3 hours, depending on the complexity of the unit and the environment.
Our technicians follow strict safety protocols and use professional, certified equipment to ensure customer safety and high-quality service.
If an issue arises after our service, contact us promptly. We provide follow-up support and, if necessary, a free intervention to address service-related issues.
Yes, if you were satisfied with one of our technicians, you can request them for your next appointment.
Yes, we regularly provide promotions and discounts. Subscribe to our newsletter to stay informed about our special offers.
A professional home appliance service ensures the installation, maintenance, and repair of your appliances. Our experts provide fast setup, preventive maintenance to extend the lifespan of your devices, and repairs to restore optimal performance.
We offer three main services: Installation: Quick and secure setup of your appliances. Maintenance: Preventive care to avoid breakdowns. Repair: Effective repair of faulty appliances to make them work like new.
You can easily book your service online through our platform or by calling us at 0655600691. Just select the service you need, along with your preferred date and time.
Appliance installation: Starting at 150 MAD Appliance maintenance: Starting at 300 MAD Appliance repair: Starting at 400 MAD For a detailed quote, contact us or book directly online.
Yes, all our technicians are trained and certified in appliance services. They use professional tools and follow strict procedures to ensure high-quality results.
Yes, we provide emergency services for critical repairs or installations. Contact us immediately to check availability in your area.
We offer flexible scheduling based on your availability. Depending on your location and the type of service needed, we can arrange an appointment within 24 to 48 hours.
Yes, you can cancel or reschedule your service at no additional cost up to 24 hours before the appointment.
Our maintenance service includes: Full inspection and cleaning of your appliances. Safety checks (leaks, wiring, connections). Quick repairs for minor issues. Final performance testing to ensure optimal operation.
Yes, we provide a warranty on all repairs, giving you peace of mind in case of any issues after the service.
Yes, if you were satisfied with a previous technician, you can request them for your next service.
You can reach us by phone, email, or live chat. Our customer service team is available 24/7 to assist you.
We serve both residential and commercial clients, offering services tailored to their specific needs.
A professional security camera installation and maintenance service ensures the setup of your surveillance system, regular maintenance, and repair if needed. We provide personalized solutions to safeguard your property.
We offer a range of cameras to suit various needs: indoor, outdoor, IP cameras, night vision cameras, and systems with remote access via phone or computer.
Standard installation: Starting at 500 MAD Regular maintenance: Starting at 300 MAD Quick repairs: Starting at 400 MAD Prices vary depending on the complexity of the installation or repairs required.
You can easily book online through our platform or by calling our customer service at 0655600691.
Yes, all our technicians are trained, experienced, and insured. They follow strict procedures to ensure high-quality installation and maintenance of your security system.
The installation time depends on the number of cameras and the complexity of the environment, but it generally takes between 2 to 4 hours.
Yes, we offer tailored installations to meet your specific needs, whether for a home or a business.
Yes, we provide services in multiple cities across Morocco. Contact us to check availability in your area.
Yes, we provide regular maintenance services to ensure your system operates optimally. We also perform updates to enhance camera performance.
Our maintenance services include inspecting the cameras, cleaning, testing functionality, and updating the system to prevent malfunctions.
Yes, we respond quickly to repair or replace defective cameras and restore your security.
Yes, we configure cameras for remote access via your phone or computer, allowing you to monitor your property from anywhere.
Yes, we provide promotions and packages tailored to your needs. Sign up for our newsletter or contact us to learn about current offers.
Yes, we offer free consultations to assess your security needs and recommend the best options for your space.
You can quickly book a nanny online via our platform or call our customer service at 0655600691 for more details.
We provide occasional childcare, regular at-home childcare, and after-school assistance. Contact us for more details about our packages.
Yes, all our nannies are qualified, experienced, and insured to ensure the safety and well-being of your children.
Occasional childcare: Starting at 150 MAD Regular childcare: Starting at 300 MAD After-school assistance: Starting at 400 MAD
You can pay online when booking or in cash directly to the nanny.
It is recommended to book at least 24 hours in advance, although we may be able to arrange urgent services depending on availability.
Yes, if you have previously worked with a nanny and were satisfied with her service, you can request her for future bookings.
Yes, you can cancel or reschedule your booking for free up to 24 hours before the appointment.
Yes, our nannies assist with homework and help children with their studies.
Yes, we offer emergency childcare services depending on nanny availability. Contact us for more information.
Our nannies engage children with age-appropriate activities such as creative games, reading, physical activities, and educational exercises to promote their development.
If you’re not completely satisfied, contact us, and we’ll do our best to resolve the issue quickly and provide you with a better experience.
Yes, our nannies can prepare balanced meals tailored to your children’s dietary needs.
Yes, we occasionally offer promotions. Sign up for our newsletter to receive updates on special offers.
Easily book online through our platform or contact our customer service to schedule an appointment.
We provide nursing assistant support, in-home nursing care, and medical consultations at home, tailored to your healthcare needs.
We offer various packages, and our team can help recommend the most suitable option for your loved one's needs. Feel free to contact us for more information.
Nursing assistant services: Starting at 150 MAD Comprehensive medical consultations at home: Starting at 500 MAD
Yes, all home care services are delivered by certified, qualified, and experienced nurses and nursing assistants to ensure patient safety and well-being.
Yes, we tailor our services to each patient’s needs, whether for regular care, post-operative care, or specific medical follow-ups.
Yes, you can cancel or modify your booking with 24 hours' notice at no extra cost.
Yes, we provide urgent services subject to availability. Please contact us immediately for emergencies.
Our home care services are available 24/7, day and night, based on demand and professional availability.
You can pay online when booking or in cash directly to the healthcare professional at the time of service.
Yes, our services are well-suited to the needs of elderly individuals, offering personalized care to ensure their comfort and well-being.
All our professionals are trained in safety protocols and use modern equipment to ensure patient safety during home care services.
Yes, if you have a preferred professional, you can request them during your booking, subject to their availability.
Yes, we regularly offer special deals and discounts. Sign up for our newsletter or contact us to learn about current promotions.
Yes, we develop mobile applications compatible with iOS and Android, ensuring an optimal user experience and customized features.
We create personalized websites tailored to each client’s needs, including showcase sites, e-commerce platforms, booking systems, and more.
Our services include logo creation, visual identities, marketing materials, and complete brand guidelines to enhance your brand image.
We provide personalized digital marketing strategies, including SEO, social media management, online advertising campaigns, and content marketing to increase your online visibility.
Yes, we offer packages tailored to various needs, whether for a website, mobile application, or digital marketing services. Contact us for more details.
Absolutely! We provide a detailed quote after discussing your specific needs to ensure complete transparency from the start.
Timelines vary depending on the complexity of the project. We will provide an estimated timeframe once we’ve defined your requirements.
Our teams follow rigorous development and quality control processes to ensure a professional service and a high-performing final product.
Yes, we offer maintenance and content management services to ensure your website remains up-to-date and performs optimally.
Of course! We are available to make adjustments after delivery, depending on your needs and the support package you choose.
Yes, we have a specialized team that can produce content tailored to your digital platforms and optimized for SEO.
We regularly provide offers and promotions. Contact us or subscribe to our newsletter to stay informed about our latest deals.
We provide regular updates, and you will have access to a dedicated project manager for any questions or follow-ups.
We work with businesses of all sizes and industries, from startups to large enterprises, to meet their technological and marketing needs.
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